onlinegamelibrary.com

onlinegamelibrary.com is the one customer service company you can trust with all your technical, support and billing questions. We want you to be having a good time online not wasting time on hold waiting for answers. Which is why we never leave you on hold.

Strong Commitment

Highly Trained Agents

24/7 Support

About us

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onlinegamelibrary.com has the 24/7 customer service that you deserve. We are the company that is dependable and accurate when solving your online issues. Quality is what we strive to give and it is what you will get.

You will be amazed at our commitment

We are here to share our skills with your at all times. We are available to you 24 hours a day. We have online support available by clicking Our Live Support Button. You can reach us by email at [email protected] or you can call us at +1-844-387-6693
We want to make sure you are getting the best so we hire the best. We look high and low to find only the best agents in the world to service your customer service needs. We have a very extensive hiring process. Than we insist that they take several courses, seminars and training sessions thorough the year to keep them on their toes.

Frequently Asked Questions

I have a question about upgrading my account?

If the answer you are looking for is not on our FAQ page, then please call us at +1-844-387-6693 or send us an email at [email protected] and we will be happy to assist you with any questions that you may have.
How can I cancel my membership?

If you want to cancel your membership with us you can email us at [email protected] call us at +1-844-387-6693, or speak to one of our representatives about it via Live Chat.
I only wanted a trial membership. Why am I still being charged?

All memberships transfer from trial to monthly automatically unless they are canceled within the trial period. Some credit card companies and banking institutions post a preauthorized payment for trial memberships. This preauthorized payment, will “clear” if you cancel within the listed time frame. If you have any additional questions or concerns, contact the financial institution directly.
I forgot my login information, can someone help?

Our customer service representatives can help you retrieve your username or password information by calling them directly at +1-844-387-6693 as well as by using the email form or the Live Chat feature on the website.
My credit card keeps getting declined and I don’t know why?

There could be numerous reasons why the card was declined. Please try another card to place the order. If the card keeps getting declined, call us at +1-844-387-6693 or send us an email at [email protected]. You can always check with your financial institution as well to see if there is a problem with the card.
Can others see my personal information?

No. Your privacy is protected and other users will not be able to see your personal information. If you would like more information about our privacy policy, give us a call at +1-844-387-6693 or send us an email at [email protected].
How do I know it is safe to put my credit card information online?

We use a special encryption page when you sign up that only shows the last four digits of your credit card number. We would never violate your privacy by displaying your private information. If you would like to learn more about our privacy policy, call us at +1-844-387-6693 or email us at [email protected].
Is there a way to know for sure if my account has been canceled?

Once you cancel your account, you should receive an email confirming that it was successfully canceled. If you do not receive this email, check your junk/spam folder. If it is not there, give us a call at +1-844-387-6693 or send us an email at [email protected] and we will be happy to assist you.